Shipping policy

Shipping Policy  
Last updated: May 6, 2026

Processing Time:  
Orders are processed within 1–3 business days.  

Shipping Time:  
Estimated delivery time is 5–15 business days depending on your location.  

Shipping Origin:  
Orders are shipped from our international warehouse.  

Shipping Cost:  
We offer FREE shipping to most countries. Shipping fees may apply to certain regions depending on location.  

Tracking:  
All orders include tracking. You will receive a tracking number via email once your order has been shipped.  

Delays:  
Delivery times are estimates and may vary due to customs, logistics, or external factors beyond our control.  

Responsibility:  
We are responsible for your order until it is delivered. If your order is lost or damaged, contact us and we will resolve the issue.  

Customs & Duties:  
Customers are responsible for any customs duties or import taxes that may apply.  

Contact:  
support@capilux.com.co